Patient information

At Tello Women's Clinic, your comfort, safety, and understanding are our top priorities. We are dedicated to providing compassionate and confidential care in South Africa. This page is designed to offer you clear, supportive information, answering your questions and helping you feel prepared and empowered throughout your journey with us.

Frequently asked questions

We understand you might have questions or concerns before, during, or after your visit. We've compiled answers to common questions to help you feel informed and at ease. If you don't find what you're looking for, please don't hesitate to contact us directly.

Is the procedure safe and pain-free?

Patient safety is our utmost priority at Tello Women's Clinic. We adhere to the highest medical standards to ensure all procedures are safe and effective. While 'pain-free' can vary for each individual, we utilize the latest techniques and offer various options for pain management to minimize discomfort and ensure your experience is as gentle as possible. We encourage you to discuss any concerns about pain with our compassionate medical staff.

How do you ensure confidentiality?

Your privacy is paramount to us. At Tello Women's Clinic, we maintain strict confidentiality protocols for all patient information and interactions. All discussions, medical records, and personal details are handled with the highest level of discretion and security, ensuring your journey with us remains completely private. We are committed to creating a safe and trustworthy environment where you can feel secure and respected.

What practical things should I know or do to get ready for my visit?

To prepare for your visit at Tello Women's Clinic, it's helpful to know that we primarily use safe abortion pills for medical abortion, depending on your eligibility and preference. Our team will provide detailed instructions tailored to your specific situation. Generally, preparing means ensuring you have a trusted support person if needed and openly discussing any questions or concerns with our staff during your consultation.

What support do you offer throughout the process?

We are here for you every step of the way. Tello Women's Clinic offers support 24/7 throughout the whole process. Our dedicated team is available to answer your questions, provide emotional support, and offer guidance from your initial consultation through post-procedure care. You are never alone; we are committed to ensuring you feel understood, safe, and supported at all times.

Your well-being, our priority

At Tello Women's Clinic, we are committed to providing discreet, compassionate, and professional care. We strive to create a safe space where you feel understood and supported through every decision. We're glad you're considering us for your healthcare needs.